Autograph Short Sleeve Printed Shift Dress
HOME DELIVERY
- FREE standard shipping Australia-wide for orders over $150. Items will be dispatched with 5-7 business days.
- For Home Delivery orders under $150, a flat-rate standard shipping fee of $12.95 is applied.
CLICK AND COLLECT
- FREE Click & Collect in store.
NEW ZEALAND
- FREE standard shipping for orders over $150.
- For Home Delivery orders under $150, a flat-rate standard shipping fee of $12.95 is applied.
Please refer to our beme delivery for more information. Have a question regarding Click & Collect? Check out our beme click collect
Online Returns Australia
All items are Final Sale and are non-returnable and non-refundable for change of mind, either instore or online. This includes exchanging of sizes.
Faulty goods are excluded from this policy.
This policy does not affect your rights under the Australian Consumer Law and Fair Trading Act (New Zealand), including consumer guarantees.
Please contact our customer care team by emailing customercare@mosaicbrandsltd.com.au if you have any further questions.
Cancellations And Order Amendments
Please ensure all details provided are full and correct at the time you place your order. If you are using PayPal, please ensure your delivery address in PayPal is updated. Unfortunately, we are unable to cancel or make any amendments to any online orders after your order is placed. Amendments may include but are not limited to:
• Change of delivery address
• Changes to colours and sizes
• Adding or removing items
• Applying discounts or rewards
• Full order cancellations
Please ensure all details provided are full and correct at the time of order placement.
Incorrect Items Or Faulty Goods
In the event that you receive a faulty Product, we recommend that as soon as you discover a fault, or if you received an incorrect item, please email customercare@mosaicbrandsltd.com.au and send us a picture of the item and include a brief description of the fault.
Once assessed and approved by our team or Third-Party Seller, we will refund you back to the original tender type. Items deemed as general wear and tear and not due to a manufacturing fault will not be refunded. Items sent back to our Warehouse prior to the return request being assessed and approved will not be refunded.
We will not be liable to you for failures, defects or delays in delivery caused by:
• Your provision of incorrect or outdated information.
• Your mailbox being full.
• Your failure to comply with instructions for use of the Site; or
• Any event which is outside of our reasonable control.
This policy does not affect your rights under the Australian Consumer Law and Fair Trading Act (New Zealand), including consumer guarantees.